With the advent of spyware and computer viruses and both of their high frequency of occurance ECS offers you the solution to help you keep on top of these problems. We provide maintenance services which are scheduled so you dont have to remember when to do checks etc as it is all left down to us giving you that added piece of mind.
ECS will perform scheduled scans of the computers in your business to rid them of viruses and spyware, as well as this we perform optimisation and removal of legacy items from PC's to ensure their maximum running performace for you and your staff.
We will upgrade your Sage, Quickbooks, Pegasus and Microsoft systems to the latest version as and when new releases are available ensuring you are using the most up to date reliable software available.
When do you upgrade those PC's in the office? Do you install a network or upgrade an existing one...do you want to share your broadband connection throughout the entire office? Do you need home or external access to company information.
ECS offers maintenance packages that caters for every need, we provide you with scheduled reports on the usability of your existing hardware and its expected lifespan. This allows you to upgrade as and when it is needed. ECS will support your network and the PC's you have running on it, becoming your one stop for any kind of Hardware problems giving you a quick and easy route to the resolution of your hardware woes.
ECS maintenance agreements are available for any size of network and organisation and are tailored to you exact needs.
Below is a list of our maintenance contracts and a brief explanation of the benefits of each:
- Simple Plan Maintenance :- This plan gives you basic support based on the number of workstations and servers in your organisation and exclusive access to our remote virtual support.
- Standard Plan Maintenance :- As above but with the added benefit of a reduced callout charge and 2 annual visits providing system inspection.
- Superior Plan Maintenance :- This plan is as above but with the added benefit of external system monitoring, reduced labour charge and 4 annual visits for remedial work and a full system inspection offering advice on upgrades and improvements.